Return to Faculty List


Shailendra Palvia

Shailendra Palvia

Professor of Management Information Systems

B.S., Indian Institute of TechnologyM.B.A., Ph.D., University of Minnesota


Shailendra C. Jain Palvia is a tenured professor of management at the C.W. Post Campus of Long Island University. From 1997-2004, Dr. Palvia was the director of Management Information Systems at Long Island University. He earned a Ph.D. and an M.B.A. form the University of Minnesota. Prior to that, he received a B.S. in chemical engineering from the Indian Institute of Technology in New Delhi, India. Prior to joining the faculty at Long Island University, Dr. Palvia taught at Kent State University, (Ohio); Babson College (Wellesley, Mass.); and Nanyang Technology University (Singapore).

Dr. Palvia’s research interests and publications are in the areas of management of the systems development process, the human side of information technology, social issues of information technology, global issues of information technology, IT applications and architecture, telecommuting, computer software training methods, global electronic commerce, global outsourcing of IT and IT enabled services, and e-government. He has published over 140 refereed articles in journals, conference proceedings and books. His publications are in journals like Decision Sciences, Communications of the ACM, MIS Quarterly, the Journal of Information Systems, Information & Management, the Journal of Systems Management, the International Journal of Information Management, Electronic Markets, Information Resource Management Journal, the Journal of Industrial Management and Data Systems, the Journal of Global Information Management and the Journal of Information Systems Education. He has co-edited four books on the theme of global IT and electronic commerce management (1992, 1996, 2002 and 2007).

As founding editor, Dr. Palvia helmed the Journal of IT Case and Application Research (JITCAR) for 9 years from 1999-2007. JITCAR is now recognized as a world class journal dedicated to the research methodology of case and application studies. Since 2002, he has been chairing the annual international smart-sourcing conferences ( The last eight conferences have been held in Atlanta, Ga. (2002); New York City, N.Y. (2003); Dallas, Texas (2004); Washington, D.C. (2005): Los Angeles, Calif. (2006); Atlantic City, N.J. (2007); Hyderabad, India (2008); and Jersey City, N.J. (2009). The ninth annual international smart sourcing conference is being held at the IIT Delhi campus in India on January 5-6, 2011. Over the years, outside of the United States, he has been an invited speaker to Germany, India, Italy, Singapore, Thailand and Russia.


Management of the Systems Development Process, Human Side of Information Technology, Social Issues of Information Technology, Global Issues of Information Technology, IT Applications and Architecture, Telecommuting, Computer Software Training Methods, Global Electronic Commerce, Global Outsourcing of IT and IT Enabled Services, e-Government


  • Co-author, “Opportunities and Challenges of Cyberspace Networking: An Exploratory Study,” International Journal of Engineering, Science & Management, Volume 2, Issue 2, Jul-Dec 2012, pages 108-119.
    Co-author, “Critical Issues of IT Outsourcing Vendors in India,” Communications of AIS, September 2011.
    Co-author, “Capability, Quality and Performance of Offshore IS Vendors: A Theoretical Framework and Empirical Investigation,” published in Decision Sciences (2010)
    Co-author, “Citation Analysis of IS Journals: Separating Facts from Fiction,” published in Communications of AIS (2009)
    Co-author, “Challenges of a Small Enterprise in the Sourcing Life Cycle: Evidence from Offshoring to India,” published in the Journal of IT Case and Application Research (2008)
    Co-author, “The Effectiveness of Using Computers for Software Training: An Exploratory Study,” published in the Journal of Information Systems Education (2007)
    Co-author, “Improvement in Operational Efficiency due to ERP Systems Implementation: Truth or Myth?” published in Information Resource Management Journal (2006)
    Author, “Global Outsourcing of IT and IT Enabled Services: Choosing an Outsourcing Destination Country,” published in the Journal of IT Cases and Applications, Volume 6, Number 3, 2004.
    Co-author, “Global Information Technology: A Meta Analysis of Key Issues,” published in Information & Management (2002)
    Author, “Computer Software Training Using Delayed and Synchronous Methods: An Exploratory Study into End Users' Performance and Satisfaction,” published in the Journal of Information Technology Cases and Applications” (2001)
    Co-author, "Socio-Technical Framework for Post-Implementation Quality Assessment of Computer Information Systems," published in Industrial Management and Data Systems (2001)
    Author, “Effectiveness of Asynchronous and Synchronous Modes for Learning Computer Software by End Users: An Exploratory Experimental Investigation,” published in the Journal of Computer Information Systems (2001)
    Author, “Learning Spreadsheet Software in the Traditional and Synchronous Modes: A Model and a Pilot Study into End User's Performance and Satisfaction,” published in the Journal of Information Systems Education (2000)
    Co-author, “Distribution Channels in Electronic Markets: A Functional Analysis of the "Disintermediation" Hypothesis,” published in EM—Electronic Markets: the International Journal of Electronic Commerce & Business Media (1999)
    Co-author, “An Examination of IT Satisfaction of Small Business Users,” published in Information and Management (1999)
    Co-author, “Telecommuting in Singapore: Current Status and A Comparison with Other Countries,” published in the Journal of Global Information Management Winter (1997)
    Co-author, “Information Systems Development: A Conceptual Model and A Comparison of Methods Used in Singapore, USA, and Europe,” published in the Journal of Global Information Management (1996)
    Co-author, “Ideal, Advertised, and Actual Systems Analyst’s Skills: The Singapore Context,” published in Information Technology & People (1996)
    Co-author, “An Experimental Investigation of Factors Influencing Predicted Success in DSS Implementation,” published in Information & Management (1995)
    Co-author, “Health and Stress Issues of Office Automation: A Singapore Study,” published in the Journal of End-User Computing (1994)
    Co-author, “ITpreneurship and Logistics Business Success: The Case of YCH Company,” published in the Journal of Enterprising Culture (1993)
    Co-author, “Using Innovative IT Architecture for Entrepreneurial Success,” published in the Journal of End-User Computing (1993)
    Co-author, “Trees, Tables, and Formulas in Decision Analysis,” published in Communications of the ACM (1992)
    Co-author, “MIS Issues in India and a Comparison with the U.S.,” published in International Information Systems (1992)
    Co-author, “A Practical Framework for Information Technology Conversion Strategies,” published in the Journal of Systems Management (1991)
    Co-author, “Models and Requirements for Using Information Systems in Developing Nations,” published in the International Journal of Information Management (1990)
    Co-author, “Key Ergonomic Characteristics of System Development Techniques,” published in Interfaces, The Computer Education Quarterly (1990)
    Co-author, “Timing Strategies for Feasibility Studies in Information Systems Development,” published in the Information Resources Management Journal (1990)
    Co-author, “Strategic Information Systems for Competitive Advantage and Economic Development in Developing Countries,” published in Productivity (1988)
    Co-author, “The Design and Implementation of a Multidimensional Retail Information System,” published in the Journal of Information Systems (1988)
    Co-author, “The Feasibility Study in Information Systems: An Analysis of the Criteria and Contents,” published in Information & Management (1988)
    Co-author, "A Model for Selection of Systems Development Tools," published in MIS Quarterly (1982)
    Interview Subject, “Global IT Outsourcing,” reports published in India Abroad (2003 and 2004)
    Interview Subject, “The Threat of Outsourcing for Verizon Employees,” published in New Jersey Star Ledger and excerpted in Pioneer Press (2003)
    Featured in an article published in Hicksville Illustrated News regarding the publication of the book, “Global Information Technology and Systems Management (1996)


  • Keynote Speaker, Global Outsourcing 2020 conference organized by the India China America Institute (2010)
  • Moderator/Speaker,“Global Sourcing of Services: Vision 2020,” presented at the OutsourceWorld Conference (2008)
  • Interview Subject, “Opportunities and Challenges in Global Outsourcing of IT and IT Enabled Services,” Equinox Corporation (2006)
  • Invited Speaker, AMCIS ’06 (2006)
  • Speaker, “Enacting Culture Clash in the International Office of the Future,” plenary session at TMEDA (Technology Management Education Alliance) workshop, Stevens Institute of Technology (2006)
  • Speaker, the Ziff-Davis- and ADM-sponsored Summit of 125 CIOs (2004)
  • Interview Subject, “The impact of Global Outsourcing on US economy,” aired on National Public Radio (2003)
  • Speaker, “Internet Revolution is Driving Outsourcing to Its Limits,” plenary session presented at the Second IT Outsourcing Summit (2002)
  • Speaker, “Issues in Global IT and Global e-Commerce Management,”University of Napoli (2002)
  • Speaker, “Trends and Challenges in Information Technology and Electronic Commerce,” National Dairy Development Board (India)
  • Speaker, “The Exploding Internet and the Global Electronic MarketPlace," Indian Institute of Management (1997)


  • One of the two equally recommended Professors from LIU Post to receive Abraham Krasnoff Lifetime Scholarly Achievement Award (March, 2012).
    Receiver of Best Paper award for the paper, “E-Government and the Fight against Corruption: Conceptual Model and Five Case Studies from India,” co-authored with Ojha Amitabh and published in the proceedings of the Twelfth GITM World conference, Las Vegas, NV, June 5-6, 2011.
    Recipient, Plaque in Recognition of Contribution to the Strategic Planning Excel Team on Human Resources
    Development, Babson College (1991)
    Recipient, Best Paper Award, Northeast DSI Conference (1987)
    Finalist, Annual SIM Paper Competition (1987)

Professional Affiliations

  • Founding Editor, Journal of IT Case and Application Research (JITCAR)
  • Member, Decision Science Institute (DSI)
  • Member, Association of Information Systems (AIS)
  • Member, Center for Global Outsourcing (CGO)
  • Member, Global Information Technology Management Association (GITMA)